Privacy Policy
Effective date: August 22, 2026
Muzi Jiaxin ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse our auto-parts catalog, or contact us about a quotation.
1. Information we collect
We may collect information that you provide directly, including your name, company name, email address, country or region, product requirements, vehicle details, quantities, and the contents of your messages. Our hosting and security providers may also automatically process limited technical information such as IP address, browser type, device information, referring page, and access time.
2. How we use information
We use personal information to:
- respond to inquiries and prepare product quotations;
- communicate about requested products, availability, shipping, and service;
- operate, secure, troubleshoot, and improve our website;
- prevent fraud or misuse and comply with applicable legal obligations.
3. Cookies and similar technologies
Our website or service providers may use essential cookies and similar technologies needed for security, performance, and basic site operation. Where required by law, non-essential technologies will be used only after obtaining appropriate consent.
4. How we share information
We do not sell personal information. We may share information with hosting, email, analytics, security, logistics, or other service providers that process it on our behalf; with business partners when necessary to answer your specific request; or with authorities when disclosure is required by law or needed to protect rights and safety.
5. International processing
Because we serve international customers and may use service providers in different countries, information may be processed outside your country or region. Where required, we use appropriate safeguards for such transfers.
6. Data retention
We retain personal information only for as long as reasonably necessary to answer inquiries, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods depend on the nature of the information and the purpose for which it was collected.
7. Security
We use reasonable administrative and technical measures designed to protect personal information. No online transmission or storage system can be guaranteed to be completely secure.
8. Your choices and rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction or objection to processing of your personal information, and to withdraw consent where processing relies on consent. You may also have the right to lodge a complaint with your local data-protection authority.
9. Children's privacy
Our website and wholesale inquiry services are not directed to children, and we do not knowingly collect personal information from children.
10. Third-party links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date shown above indicates when the latest version took effect.
12. Contact us
For privacy questions or requests, contact Muzi Jiaxin at info@muzijiaxin.com.